Privacy Policy

1. About Us

ScraperDesks is a SaaS-based platform operated under FutureDesks Services. ScraperDesks provides website scraping, lead extraction, data extraction, and related automation services through subscription-based plans.

For payment processing, billing, legal documentation, compliance, taxation, and operational purposes, FutureDesks Services acts as the parent business entity responsible for ScraperDesks.

Email: scraperdesks@gmail.com
Phone: 8595669310

2. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name
• Billing Information
• Account Credentials

Account Information

• User Profile Details
• Subscription Plan Information
• Login Activity
• Account Preferences

Payment Information

Payments are processed through trusted third-party payment providers such as Razorpay. We do not store complete debit card, credit card, UPI PIN, net banking passwords, or other sensitive payment credentials on our servers. Payment providers may collect and process payment-related information according to their own privacy policies.

Technical Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Usage Activity
• Session Data
• Error Logs
• Website Analytics Data

User Submitted Data

Users may submit:

• Website URLs
• CSV Files
• Lead Lists
• Domain Lists
• Scraping Requests
• Export Requests

This information is processed solely to provide platform functionality and improve user experience.

3. How We Use Your Information

We use collected information for the following purposes:

• Creating and managing user accounts
• Providing platform access
• Processing subscription payments
• Delivering requested services
• Managing subscriptions
• Providing customer support
• Improving platform performance
• Detecting fraud or misuse
• Monitoring security threats
• Sending service-related notifications
• Complying with legal obligations

We do not sell personal information to third parties.

4. Website Scraping & User Responsibility

ScraperDesks provides tools that help users extract publicly available information from websites. Users are solely responsible for:

• The websites they choose to process
• Compliance with applicable laws
• Compliance with third-party website policies
• Use of extracted data

ScraperDesks does not guarantee that every website permits scraping or data extraction. Users must independently verify legal and contractual permissions before using extracted information.

5. Publicly Available Business Data & Removal Requests

ScraperDesks is designed to extract and organize publicly available business information from websites and other legitimate online sources for lawful B2B research and outreach purposes. The platform does not intentionally collect sensitive personal information or private data. However, some publicly available business data may include names, business email addresses, phone numbers, founder/team details, or other professional information displayed on public websites.

If any individual or business believes that their information has been incorrectly collected, displayed, processed, or included in ScraperDesks results, they may contact us for correction, update, restriction, or removal of such information. We will review valid requests and take appropriate action in accordance with applicable laws and our internal data handling practices.

Users of ScraperDesks are responsible for using extracted data lawfully, ethically, and only for legitimate business purposes. ScraperDesks does not support spam, harassment, unlawful profiling, misleading outreach, or misuse of any extracted information.

6. Data Storage & Security

We implement reasonable technical and organizational measures to protect user information from:

• Unauthorized access
• Data loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain information only for as long as necessary to:

• Provide services
• Maintain user accounts
• Fulfill legal obligations
• Resolve disputes
• Enforce our agreements

Inactive accounts, uploaded files, exports, logs, and related records may be deleted periodically according to our internal policies.

8. Cookies & Tracking Technologies

ScraperDesks may use cookies and similar technologies to:

• Maintain user sessions
• Improve website functionality
• Analyze website traffic
• Enhance user experience
• Monitor platform performance

Users may disable cookies through browser settings, although certain platform features may not function properly.

9. Third-Party Services

We may use trusted third-party service providers including:

• Payment Processors
• Analytics Providers
• Cloud Hosting Providers
• Authentication Services
• Customer Support Tools
• Email Service Providers

These providers may process information only to the extent necessary to provide their services. We are not responsible for the privacy practices of third-party websites or services.

10. Sharing of Information

We do not sell, rent, or trade personal information. We may share information only in the following circumstances:

Service Providers

With vendors and partners assisting in platform operations.

Legal Requirements

When required by law, court order, government authority, or regulatory obligation.

Business Protection

To protect ScraperDesks, FutureDesks Services, users, business operations, and legal rights.

Business Transfers

In connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.

11. User Rights

Users may request:

• Access to their personal information
• Correction of inaccurate information
• Deletion of eligible information
• Account closure
• Withdrawal of certain permissions

Requests may be submitted through our support email. Certain information may be retained if required by law or legitimate business purposes.

12. Children's Privacy

ScraperDesks services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, we may delete such information.

13. International Users

Users accessing ScraperDesks from outside India understand that information may be processed and stored in India or other jurisdictions where our service providers operate. By using the platform, you consent to such processing and transfer of information.

14. Account Security

Users are responsible for maintaining the confidentiality of their login credentials. You agree to:

• Keep passwords secure
• Not share account access
• Notify us of unauthorized access immediately

ScraperDesks shall not be liable for losses resulting from unauthorized access caused by user negligence.

15. Marketing Communications

We may send:

• Service updates
• Subscription notifications
• Product announcements
• Security alerts
• Feature updates

Users may opt out of promotional communications at any time. However, essential service-related communications may still be sent.

16. Data Processing of Uploaded Content

Users may upload CSV files, URLs, domains, and related information to use platform features. By uploading content, users confirm that:

• They have the right to upload such information.
• The content does not violate applicable laws.
• The content does not infringe third-party rights.

Uploaded content may be processed solely to provide requested platform functionality.

17. Limitation of Liability

ScraperDesks and FutureDesks Services shall not be liable for any loss, damage, or claim arising from:

• User misuse of extracted data
• Third-party website restrictions
• Service interruptions
• Data inaccuracies
• Security incidents beyond reasonable control
• Actions taken by users based on extracted information

Users assume responsibility for their use of the platform and extracted data.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page along with the revised date. Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.

19. Contact Us

For privacy-related questions, requests, or concerns, please contact:

ScraperDesks
Operated Under: FutureDesks Services
Email: scraperdesks@gmail.com
Phone: 8595669310

20. Effective Date

This Privacy Policy becomes effective from the date it is published on the ScraperDesks website.